Public accounts were created for companies and brands that wished to interact with Viber customers for advertising, customer service - or both.
Viber no longer accepts public accounts apps because Viber Communities have been introduced. That’s why Viber is an excellent tool for businesses. Some of the examples are communities of celebrities, sports clubs, music events, cooking, and others. Therefore, communities are group chats at the next level that enable different individuals to share content around a specific subject they are enthusiastic about. 🚀Read Ecommerce Guide – Introduction & How to Start an Ecommerce Business? 🚀 Not only you got a chance to interact with an unlimited number of members, but also you can enjoy more admin controls and play around with new conversation features. That is what Viber did with Viber Communities – a feature that offers a chat space where up to 1 billion members will be able to exchange messages and engage with one another.
They kept adding new features from time to time to maintain that popularity and so that customers would continue use their platform. Messaging apps have gotten a whole new level of popularity throughout the years.
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